• Ensure that drivers receive both CPC and NVQ training and are assessed at time of recruitment.
• Offer drivers a weekly bonus for carrying out their work correctly and sfely.
• Make it contractual that driving licences can be checked with the DVLA.
• Invite advice and help from VOSA.
• Be prepared for audits by customers and trade bodies.
• Service vehicles more regularly than is strictly necessary.



Extracted from Commercial Motor